PDF24 v9 does not generate the custom pdf file

Home Forums PDF24 Creator General PDF24 v9 does not generate the custom pdf file

This topic contains 1 reply, has 2 voices, and was last updated by  Stefan Ziegler 2 months, 3 weeks ago.

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  • #6259

    nikkos
    Participant

    Hi.

    I have installed PDF24 v9 and in window 8.1 it does not generate the pdf file in custom mode. in normal mode if you generate the pdf file.

    In windows 10 everything works perfectly and generates the pdf file in custom mode and normal mode.

    I have tried it with pdf24 v 8.8 and it does not generate the pdf file in custom mode and in normal yes.

    I just did the test with PDF24 v8.0.2 and here it generates the pdf file in custom mode and in normal mode.

    My question: what is the reason that PDF24 v9 cannot generate the pdf file in custom mode in windows 8.1?

    #6260

    Stefan Ziegler
    Keymaster

    Try to open the console via F12. Then do what produces the issue. The console should then show some more information that could help to analyse the issue. The outputs can be send to forum@pdf24.org for further analysis.

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