{"id":67064,"date":"2026-11-11T18:01:00","date_gmt":"2026-11-11T18:01:00","guid":{"rendered":"https:\/\/help.pdf24.org\/en\/pdf24-creator-administrators-terminal-server\/"},"modified":"2026-11-11T18:01:00","modified_gmt":"2026-11-11T18:01:00","slug":"pdf24-creator-administrators-terminal-server","status":"publish","type":"post","link":"https:\/\/help.pdf24.org\/en\/pdf24-creator-administrators-terminal-server\/","title":{"rendered":"For administrators: Toolbox on terminal servers, restoring the printer, crash data"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">If you look after PDF24 Creator for several users, version 11.34.0 means less work:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Toolbox on terminal servers:<\/strong> The setup only leaves out the bundled WebView2 when a WebView2 runtime is installed for all users. Before, a runtime that only the installing user had also counted; on terminal servers the Toolbox then did not start for the other users.<\/li>\n\n\n<li><strong>Restore the printer \"PDF24\":<\/strong> If the printer \"PDF24\" is missing because it was deleted or deselected during installation, the page \"PDF Printer\" of the settings shows a note with \"Restore the printer 'PDF24'\". It sets the printer up again like the setup (administrator rights required). Before, only running the setup again helped.<\/li>\n\n\n<li><strong>Crash data for the support:<\/strong> If a PDF24 program crashes, a minidump and a short text file with program, version, Windows and crash location are left in %LOCALAPPDATA%\\PDF24\\CrashDumps. These files help the support, the ten newest are kept.<\/li>\n\n\n<li><strong>Event log:<\/strong> If the PDF24 service runs under its own logon account, its messages are readable in the Windows event log.<\/li>\n\n\n<li><strong>CCleaner:<\/strong> The setup removes \"sleep mode\" entries of CCleaner from the PDF24 programs. With them, no PDF24 program started any more, even after reinstalling.<\/li>\n\n\n<li><strong>Updater and firewall:<\/strong> If the updater cannot reach creator.pdf24.org, the message names the server and the program pdf24-Updater.exe that a firewall has to allow.<\/li>\n\n\n<li><strong>Clearer setup option:<\/strong> Under \"Extend shell context menu\" the option is now called \"PDF24 as a submenu with all functions\" instead of \"Use shell extension DLL\".<\/li>\n\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"902\" height=\"182\" src=\"https:\/\/help.pdf24.org\/en\/wp-content\/uploads\/sites\/3\/2026\/11\/11.34.0-9-restore-printer-en.png\" alt=\"PDF24 Settings, page &quot;PDF Printer&quot;: note &quot;The printer &#039;PDF24&#039; is missing.&quot; with the link &quot;Restore the printer &#039;PDF24&#039; (administrator rights required)&quot;\" class=\"wp-image-67063\" srcset=\"https:\/\/help.pdf24.org\/en\/wp-content\/uploads\/sites\/3\/2026\/11\/11.34.0-9-restore-printer-en.png 902w, https:\/\/help.pdf24.org\/en\/wp-content\/uploads\/sites\/3\/2026\/11\/11.34.0-9-restore-printer-en-300x61.png 300w, https:\/\/help.pdf24.org\/en\/wp-content\/uploads\/sites\/3\/2026\/11\/11.34.0-9-restore-printer-en-768x155.png 768w\" sizes=\"auto, (max-width: 902px) 100vw, 902px\" \/><figcaption class=\"wp-element-caption\">If the printer \"PDF24\" is missing, one click in the settings sets it up again.<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">On Windows 10, Windows 11 21H2 and Windows Server 2016 to 2022, the update also connects the classic PDF24 printers to the port \\\\.\\pipe\\PDFPrint again, with which they print there; version 11.33.0 had moved them to a port these Windows versions do not serve. All options for deploying in a company are in the <a href=\"https:\/\/creator.pdf24.org\/manual\/11\/\">manual<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you look after PDF24 Creator for several users, version 11.34.0 means less work: On Windows 10, Windows 11 21H2 and Windows Server 2016 to 2022, the update also connects the classic PDF24 printers to the port \\\\.\\pipe\\PDFPrint again, with which they print there; version 11.33.0 had moved them to a port these Windows versions ... <a title=\"For administrators: Toolbox on terminal servers, restoring the printer, crash data\" class=\"read-more\" href=\"https:\/\/help.pdf24.org\/en\/pdf24-creator-administrators-terminal-server\/\" aria-label=\"Read more about For administrators: Toolbox on terminal servers, restoring the printer, crash data\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-67064","post","type-post","status-publish","format-standard","hentry","category-creator"],"_links":{"self":[{"href":"https:\/\/help.pdf24.org\/en\/wp-json\/wp\/v2\/posts\/67064","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.pdf24.org\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.pdf24.org\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.pdf24.org\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.pdf24.org\/en\/wp-json\/wp\/v2\/comments?post=67064"}],"version-history":[{"count":0,"href":"https:\/\/help.pdf24.org\/en\/wp-json\/wp\/v2\/posts\/67064\/revisions"}],"wp:attachment":[{"href":"https:\/\/help.pdf24.org\/en\/wp-json\/wp\/v2\/media?parent=67064"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.pdf24.org\/en\/wp-json\/wp\/v2\/categories?post=67064"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.pdf24.org\/en\/wp-json\/wp\/v2\/tags?post=67064"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}