{"id":67263,"date":"2026-11-12T19:37:19","date_gmt":"2026-11-12T19:37:19","guid":{"rendered":"https:\/\/help.pdf24.org\/en\/save-email-as-pdf\/"},"modified":"2026-11-13T12:29:35","modified_gmt":"2026-11-13T12:29:35","slug":"save-email-as-pdf","status":"publish","type":"post","link":"https:\/\/help.pdf24.org\/en\/save-email-as-pdf\/","title":{"rendered":"Save email as PDF: Outlook, Thunderbird, Gmail, MSG files"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Want to keep an email as a PDF, to file it, pass it on or print it? With PDF24 you can do that for free from any email program by printing to the PDF printer, and PDF24 Creator converts saved Outlook messages (.msg) to PDF directly, many at once if you like. This page shows the right way for Outlook, Thunderbird and webmail, how to get attachments into the PDF and what to do when something goes wrong.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Contents<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"#welcher-weg\">Which way suits you?<\/a><\/li>\n\n\n<li><a href=\"#drucken\">Print the email to the PDF printer \"PDF24\"<\/a><\/li>\n\n\n<li><a href=\"#webmail\">Webmail: Gmail, Outlook on the web, Yahoo Mail<\/a><\/li>\n\n\n<li><a href=\"#msg\">Convert Outlook messages (.msg) to PDF<\/a><\/li>\n\n\n<li><a href=\"#eml\">Save EML files as PDF<\/a><\/li>\n\n\n<li><a href=\"#viele\">Many emails at once<\/a><\/li>\n\n\n<li><a href=\"#anhaenge\">Attachments: into the PDF or embedded as files<\/a><\/li>\n\n\n<li><a href=\"#kommandozeile\">From the command line<\/a><\/li>\n\n\n<li><a href=\"#archiv\">For the archive: PDF\/A, search, size<\/a><\/li>\n\n\n<li><a href=\"#excel-powerpoint\">Excel and PowerPoint to PDF<\/a><\/li>\n\n\n<li><a href=\"#probleme\">Problems and solutions<\/a><\/li>\n\n<\/ul>\n\n\n\n<h2 id=\"welcher-weg\" class=\"wp-block-heading\">Which way suits you?<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>The email is open in your email program<\/strong> (Outlook, Thunderbird \u2026): print it to the printer \"PDF24\" \u2192 <a href=\"#drucken\">Printing<\/a><\/li>\n\n\n<li><strong>Outlook messages, one or a hundred, also saved .msg files:<\/strong> drag them from classic Outlook into the PDF24 Toolbox, \"Convert to PDF\" \u2192 <a href=\"#msg\">Convert MSG<\/a><\/li>\n\n\n<li><strong>A whole Outlook folder, as separate PDFs or as one PDF:<\/strong> \u2192 <a href=\"#viele\">Many emails<\/a><\/li>\n\n\n<li><strong>The email together with its attachments in one PDF:<\/strong> \u2192 <a href=\"#anhaenge\">Attachments<\/a><\/li>\n\n\n<li><strong>Webmail in the browser (Gmail, Outlook on the web, Yahoo Mail \u2026) without installing anything:<\/strong> \u2192 <a href=\"#webmail\">Webmail<\/a><\/li>\n\n\n<li><strong>An .eml file:<\/strong> open it in your email program and print it \u2192 <a href=\"#eml\">EML<\/a><\/li>\n\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The PDF printer and the conversion of .msg files come with the free <a href=\"https:\/\/tools.pdf24.org\/en\/creator\">PDF24 Creator<\/a> for Windows. The PDF24 online tools cannot convert .msg or .eml files. Once the email is a PDF, you can continue online, for example with <a href=\"https:\/\/tools.pdf24.org\/en\/merge-pdf\">Merge PDF<\/a> or <a href=\"https:\/\/tools.pdf24.org\/en\/compress-pdf\">Compress PDF<\/a>.<\/p>\n\n\n\n<h2 id=\"drucken\" class=\"wp-block-heading\">Print the email to the PDF printer \"PDF24\"<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This works with every email program that can print:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Install <a href=\"https:\/\/tools.pdf24.org\/en\/creator\">PDF24 Creator<\/a>. It adds the printer <strong>\"PDF24\"<\/strong> to Windows.<\/li>\n\n\n<li>Open the email and choose \"Print\" (usually Ctrl+P).<\/li>\n\n\n<li>Choose the printer <strong>PDF24<\/strong> and print.<\/li>\n\n\n<li>The <strong>PDF24 Assistant<\/strong> opens with the email. Click \"Save as PDF\" and choose a folder and a name.<\/li>\n\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Nothing is saved until you click \"Save as PDF\". If you print more emails while the Assistant is open, they land in the same list and can be joined into one PDF (<a href=\"https:\/\/help.pdf24.org\/en\/how-to-create-pdf-files-with-pdf24\/#mehrere-druckauftraege\">more<\/a>). Everything else the Assistant can do is described under <a href=\"https:\/\/help.pdf24.org\/en\/how-to-create-pdf-files-with-pdf24\/#pdf-drucker\">Create a PDF with the PDF printer<\/a>.<\/p>\n\n\n\n<h3 id=\"outlook-klassisch\" class=\"wp-block-heading\">Classic Outlook<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Open the message or select it in the list and print it to \"PDF24\" with \"File\" \u203a \"Print\". The PDF shows the message as Outlook prints it, with sender, recipients, date and subject at the top. For saved .msg files and for many messages, <a href=\"#msg\">converting them in the Toolbox<\/a> is more convenient.<\/p>\n\n\n\n<h3 id=\"outlook-neu\" class=\"wp-block-heading\">New Outlook<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The new Outlook for Windows prints to \"PDF24\" as well: open the message, choose \"Print\" (in the \"\u2026\" menu of the message) and select the printer \"PDF24\" in the print dialog. The new Outlook is technically a web application. If the text of the PDF cannot be selected or searched, the same applies as for <a href=\"#webmail\">webmail<\/a>. PDF24 cannot convert .msg files with the new Outlook (<a href=\"#klassisches-outlook\">why<\/a>).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If Microsoft Office is installed, classic Outlook is usually still there. Start it once and set up your account, then PDF24 converts .msg files for you too.<\/p>\n\n\n\n<h3 id=\"thunderbird\" class=\"wp-block-heading\">Thunderbird and other email programs<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Thunderbird, eM Client and other programs work the same way: open the email, press Ctrl+P, choose the printer \"PDF24\". This is also the way for <a href=\"#eml\">.eml files<\/a>.<\/p>\n\n\n\n<h3 id=\"webmail\" class=\"wp-block-heading\">Webmail in the browser: Gmail, Outlook on the web, Yahoo Mail<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open the email and use the print function of your webmail (usually a printer icon or an entry in the menu of the message). It shows the email without menus and ads, as it will be printed.<\/li>\n\n\n<li>In the browser's print dialog, choose as destination:\n\n<ul class=\"wp-block-list\">\n<li><strong>\"Save as PDF\"<\/strong> (Chrome, Edge) if you just need the PDF. The text stays searchable and you need nothing else.<\/li>\n\n\n<li><strong>\"PDF24\"<\/strong> if you want to merge the email with other documents in the PDF24 Assistant, compress it or send it on.<\/li>\n\n<\/ul>\n<\/li>\n\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Good to know: when printed from Edge or Chrome to \"PDF24\", the text often cannot be searched, see <a href=\"#nicht-durchsuchbar\">Text not searchable<\/a>.<\/p>\n\n\n\n<h2 id=\"msg\" class=\"wp-block-heading\">Convert Outlook messages (.msg) to PDF<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Since version 11.32.0, PDF24 Creator converts Outlook messages to PDF directly, without printing. Here is how:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open the PDF24 Toolbox and choose <strong>\"Convert to PDF\"<\/strong>.<\/li>\n\n\n<li>Select the emails in classic Outlook and drag them into the Toolbox window. Saved .msg files you drag in from File Explorer or pick with \"Choose files\".<\/li>\n\n\n<li>Click \"Convert to PDF\", then \"Save\". With several files you choose a folder; each PDF is named after its message, that is its subject.<\/li>\n\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">If dragging from Outlook does not work, go through a folder: drag the emails from Outlook into a folder in File Explorer first. Outlook saves each message there as an .msg file, named after its subject. Use these files in step 2.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Without opening the Toolbox, use a right-click: select the .msg files in File Explorer, right-click and choose <strong>\"PDF24\"<\/strong>. In the PDF24 File Tools window, click <strong>\"Convert to PDF\"<\/strong>. PDF24 asks for a profile in the window \"Select an output profile\"; \"None\" keeps the PDF as it was created (<a href=\"https:\/\/help.pdf24.org\/en\/how-to-create-pdf-files-with-pdf24\/#kontextmenue\">more about the context menu<\/a>).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>What the PDF contains:<\/strong> the header of the message at the top (sender, sent, to, subject and the <strong>names<\/strong> of the attachments), then the text with the images that are part of the email. PDF24 does not convert the attachments themselves; how to get them into the PDF anyway is explained under <a href=\"#anhaenge\">Attachments<\/a>. Outlook templates (.oft) are converted the same way.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>What you need:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>classic Outlook for Windows<\/strong> (part of Microsoft Office), installed and set up. PDF24 opens the message with it in the background and closes Outlook again afterwards if it was not running before. The new Outlook does not offer this.<\/li>\n\n\n<li>the PDF24 Toolbox, which lays out the message in the PDF. It is part of a normal installation.<\/li>\n\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If Outlook cannot open or save a message this way, PDF24 lets Outlook print it to the PDF printer instead. If that fails too, see <a href=\"#klassisches-outlook\">this section<\/a>.<\/p>\n\n\n\n<h2 id=\"eml\" class=\"wp-block-heading\">Save EML files as PDF<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">.eml is the common file format for emails; Thunderbird, many webmail services and other programs save emails this way. PDF24 does not convert .eml files itself, neither online nor in the Toolbox. The reliable way:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Double-click the .eml file. Windows opens it in the email program registered for it (for example Outlook or Thunderbird). Right-click \u203a \"Open with\" lets you choose another one. If you have no email program, the free Thunderbird, for example, opens .eml files.<\/li>\n\n\n<li>Print the email there to the printer \"PDF24\" (<a href=\"#drucken\">as above<\/a>).<\/li>\n\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">If you drag an .eml file into the Toolbox, PDF24 tries to have it printed by that email program. This only works if the program offers a print command for it; classic Outlook does not for .eml files. PDF24 then says: \"PDF24 does not support this file type, and no installed program can print it.\"<\/p>\n\n\n\n<h2 id=\"viele\" class=\"wp-block-heading\">Many emails at once<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Each email as a PDF of its own:<\/strong> select the messages in classic Outlook (all of a folder with Ctrl+A) and drag them into \"Convert to PDF\" in the Toolbox (<a href=\"#msg\">step by step<\/a>). If they are already saved as .msg files in a folder, select them in File Explorer and choose \"PDF24\" \u203a \"Convert to PDF\" (in the File Tools window).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>All emails in one PDF:<\/strong> use <strong>\"Merge PDF\"<\/strong> in the Toolbox. It also accepts Outlook messages and .msg files, converts each of them to PDF first and joins everything into one file. Arrange the files in the list (or sort them by name) and click \"Merge\". Sorting by name orders the emails by subject, not by date; drag them in the list for another order.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>With <strong>\"Create bookmarks\"<\/strong> each email gets a bookmark with the name of its file, that is its subject. This lets you jump to any email in the finished PDF.<\/li>\n\n\n<li>Behind the cog there is <strong>\"Insert table of contents\"<\/strong>: an overview of all emails at the start of the PDF.<\/li>\n\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Order and all other options are explained on the page <a href=\"https:\/\/help.pdf24.org\/en\/how-to-merge-pdf-files-with-pdf24\/\">Merge PDF files<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Without .msg files:<\/strong> print the emails one after the other to \"PDF24\" while the Assistant is open (<a href=\"#drucken\">Printing<\/a>) and save them as one PDF with \"Save as PDF\" \u203a \"All files + Merge\".<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dragging messages straight from Outlook into the PDF24 Creator window or the Assistant does not work at the moment. Use the Toolbox for that, or drag them into a folder in File Explorer first and use the .msg files.<\/p>\n\n\n\n<h2 id=\"anhaenge\" class=\"wp-block-heading\">Attachments: into the PDF or embedded as files<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When an .msg file is converted or an email is printed, only the email itself goes into the PDF; of the attachments, only the names appear in the header. You have two options:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1. Attachments as pages of the same PDF:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Save the attachments from your email program into a folder.<\/li>\n\n\n<li>Print the email to \"PDF24\". In the PDF24 Assistant, click \"Add a file\" and choose the attachments. PDF24 converts PDF files, Word and Excel files, images and other files to PDF on the way.<\/li>\n\n\n<li>Put the files in the right order with \"Move file up\" \/ \"Move file down\".<\/li>\n\n\n<li>Click \"Save as PDF\" \u203a \"All files + Merge\".<\/li>\n\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">It works the same way in the Toolbox: drag the message from Outlook (or the .msg file) and its saved attachments into \"Merge PDF\".<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. Embed the original files in the PDF:<\/strong> a PDF can carry files as attachments, much like an email. This keeps the attachments (or the .msg file itself) unchanged. Open the PDF in PDF24 Reader, click the paper clip icon (\"Attachments\") in the sidebar, then the plus icon (\"Add attachment\") and choose the files, or drag the files into the list. Then save the PDF. Later you get the files back out there or with \"Extract PDF attachments\" in the Toolbox. If the PDF is meant for long-term archiving, choose PDF\/A-3 for it (<a href=\"#archiv\">For the archive<\/a>).<\/p>\n\n\n\n<h2 id=\"kommandozeile\" class=\"wp-block-heading\">From the command line<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For scripts and recurring tasks, the PDF24 DocTool converts .msg files without any window. All .msg files of a folder into separate PDFs:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>\"C:\\Program Files\\PDF24\\pdf24-DocTool.exe\" -convertToPDF -profile none -expandDirs -includeFileExtensions .msg -silent -outputDir \"C:\\Mail\\PDF\" \"C:\\Mail\"<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">All .msg files of a folder, sorted by name (subject), into one PDF with a bookmark per email:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>\"C:\\Program Files\\PDF24\\pdf24-DocTool.exe\" -join -profile none -sort -bookmarks create -expandDirs -includeFileExtensions .msg -silent -outputFile \"C:\\Mail\\all.pdf\" \"C:\\Mail\"<\/code><\/pre>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Each PDF gets the name of its .msg file. <code>-profile none<\/code> saves without an output profile; with <code>-silent<\/code> a profile is required.<\/li>\n\n\n<li>Classic Outlook is needed here too. Without an up-to-date virus scanner, Outlook may ask whether the access is allowed (<a href=\"#outlook-fragt\">more<\/a>), so run the command once by hand before it runs unattended.<\/li>\n\n\n<li>Run it in the signed-in user account where Outlook is set up, not as a service or as a scheduled task that runs whether the user is signed in or not. If Outlook asks for access, the command waits, even with <code>-silent<\/code>.<\/li>\n\n\n<li><code>-silent<\/code> shows no PDF24 windows and reports errors through the exit code (0 = success).<\/li>\n\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">All switches are in the manual: <a href=\"https:\/\/creator.pdf24.org\/manual\/11\/#11110-convert-to-pdf\">Convert to PDF<\/a>, <a href=\"https:\/\/creator.pdf24.org\/manual\/11\/#1115-join-input-files-and-create-an-output-pdf-file\">Join<\/a>.<\/p>\n\n\n\n<h2 id=\"archiv\" class=\"wp-block-heading\">For the archive: PDF\/A, search, size<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Long-term archiving:<\/strong> convert the finished PDF to PDF\/A with \"Convert from PDF\" in the Toolbox (<a href=\"https:\/\/help.pdf24.org\/en\/how-to-create-pdf-files-with-pdf24\/#pdf-a\">more about PDF\/A<\/a>). If you <a href=\"#anhaenge\">embedded original files<\/a> in the PDF, choose PDF\/A-3; PDF\/A-1 and PDF\/A-2 do not allow such attachments.<\/li>\n\n\n<li><strong>Searchable:<\/strong> if the text cannot be searched, make it searchable with <a href=\"https:\/\/help.pdf24.org\/en\/pdf-ocr-text-recognition\/\">text recognition (OCR)<\/a>.<\/li>\n\n\n<li><strong>Too large:<\/strong> many images or attachments make the PDF large; reduce it with <a href=\"https:\/\/help.pdf24.org\/en\/compress-pdf-guide\/\">Compress PDF<\/a>. How to get a PDF small enough to send is explained under <a href=\"https:\/\/help.pdf24.org\/en\/compress-pdf-guide\/#e-mail\">Make a PDF small enough for email<\/a>.<\/li>\n\n<\/ul>\n\n\n\n<h2 id=\"excel-powerpoint\" class=\"wp-block-heading\">Excel and PowerPoint to PDF<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">PDF24 converts Excel and PowerPoint files the same ways as Word files: online, with \"Convert to PDF\" in the Toolbox, with a right-click \"Convert to PDF\" or by printing to \"PDF24\". The basics, including what happens with LibreOffice when Microsoft Office is not installed, are on the page <a href=\"https:\/\/help.pdf24.org\/en\/how-to-convert-word-to-pdf-with-pdf24\/\">Convert Word to PDF<\/a>. The differences:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Excel online:<\/strong> <a href=\"https:\/\/tools.pdf24.org\/en\/excel-to-pdf\">Excel to PDF<\/a> has two options. \"Page orientation\" (Automatic, Portrait, Landscape): \"Automatic\" uses landscape if a table does not fit the width of a portrait page and the file has no page setup of its own. \"All columns on one page\" shrinks each table so that all its columns fit side by side on one page.<\/li>\n\n\n<li><strong>Excel offline:<\/strong> the Toolbox lets Excel export the whole workbook, all sheets, with the page setup and print areas set in Excel. If columns are missing or the page is too small, set landscape or scaling in Excel and convert again, or use the options online.<\/li>\n\n\n<li><strong>PowerPoint:<\/strong> online with <a href=\"https:\/\/tools.pdf24.org\/en\/powerpoint-to-pdf\">PowerPoint to PDF<\/a>, offline in the Toolbox. On the PC, PowerPoint exports the file itself, one slide per page. Which program converts on the PC is set the same way as for Word (<a href=\"https:\/\/help.pdf24.org\/en\/how-to-convert-word-to-pdf-with-pdf24\/#einstellungen\">settings<\/a>).<\/li>\n\n<\/ul>\n\n\n\n<h2 id=\"probleme\" class=\"wp-block-heading\">Problems and solutions<\/h2>\n\n\n\n<h3 id=\"klassisches-outlook\" class=\"wp-block-heading\">Message \"Outlook files (.msg, .oft) need the classic Outlook for Windows\"<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The full message reads: \"The file '\u2026' could not be converted to PDF. Outlook files (.msg, .oft) need the classic Outlook for Windows (part of Microsoft Office). The new Outlook does not support this.\"<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">PDF24 converts .msg files with the help of Outlook, and that only works with classic Outlook. The message appears when classic Outlook is not installed on the PC, for example because only the new Outlook is there. The .msg file cannot be converted with PDF24 then, not online either. Open the message in your Outlook instead and print it to \"PDF24\" (<a href=\"#outlook-neu\">new Outlook<\/a>).<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Message \"PDF24 does not support this file type \u2026\" for .eml files<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">See <a href=\"#eml\">EML files<\/a>: open the email in your email program and print it to \"PDF24\".<\/p>\n\n\n\n<h3 id=\"outlook-fragt\" class=\"wp-block-heading\">Outlook asks whether a program may access Outlook<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Outlook protects itself against other programs. Without an up-to-date virus scanner it therefore asks when PDF24 wants to save a message. Allow the access and the conversion continues. With an up-to-date virus scanner, Outlook usually does not ask.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">The conversion takes long or hangs<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">PDF24 needs Outlook for every .msg file. If Outlook is not running yet, it has to start first, which can take a while. Check whether Outlook shows a window in the background, for example a question about access or about the profile. If classic Outlook is installed but has never been set up, start it once and set it up. With many files it is faster when Outlook is already open.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Images are missing in the PDF<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Many newsletters and marketing emails load their images from the internet, and email programs block that at first. Let your email program show the images (usually a notice at the top of the email) and print only then. When an .msg file is converted, the images that are part of the email itself are included; images from the internet that Outlook blocks in a received email are not loaded by PDF24 either.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">The email is cut off on the right<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Up to version 11.34.0, very wide content, such as large tables much wider than an A4 page, is cut off on the right when an .msg file is converted; slightly wider emails are scaled down to fit. From the next version of PDF24 Creator, PDF24 scales every email that is too wide down to the page width. Until then, print such emails from Outlook to \"PDF24\" and choose landscape in the print dialog. For webmail, landscape or a smaller scale in the browser's print dialog often helps.<\/p>\n\n\n\n<h3 id=\"nicht-durchsuchbar\" class=\"wp-block-heading\">Text not searchable, copied text turns into gibberish<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">This mainly affects emails printed from the browser (webmail) to \"PDF24\": the PDF looks right, but the browser sent the text without the information which letters it is. To fix it:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Save the email with <strong>\"Save as PDF\"<\/strong> in the browser's print dialog. This PDF keeps the text. Open it in PDF24 afterwards if you want to merge or compress it, for example.<\/li>\n\n\n<li>Or let PDF24 recognize the text of the printed PDF: \"Recognize text\" in the PDF24 Assistant. Untick \"Skip pages with text\" there, otherwise the pages are skipped.<\/li>\n\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">More: <a href=\"https:\/\/help.pdf24.org\/en\/how-to-create-pdf-files-with-pdf24\/#text-nicht-durchsuchbar\">Create PDF: text not searchable<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">The printer \"PDF24\" is missing or nothing arrives<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">See <a href=\"https:\/\/help.pdf24.org\/en\/pdf24-creator-troubleshooting\/#printer-missing\">PDF24 Creator troubleshooting<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If a function is missing or something does not work, write to us at team@pdf24.org or ask in the <a href=\"https:\/\/help.pdf24.org\/en\/forums\/\">PDF24 forum<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Save emails as PDF: print from Outlook, Thunderbird or webmail, convert MSG files, many emails at once, include attachments, fix common problems.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,4],"tags":[],"class_list":["post-67263","post","type-post","status-publish","format-standard","hentry","category-creator","category-online-tools"],"_links":{"self":[{"href":"https:\/\/help.pdf24.org\/en\/wp-json\/wp\/v2\/posts\/67263","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.pdf24.org\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.pdf24.org\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.pdf24.org\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.pdf24.org\/en\/wp-json\/wp\/v2\/comments?post=67263"}],"version-history":[{"count":1,"href":"https:\/\/help.pdf24.org\/en\/wp-json\/wp\/v2\/posts\/67263\/revisions"}],"predecessor-version":[{"id":67336,"href":"https:\/\/help.pdf24.org\/en\/wp-json\/wp\/v2\/posts\/67263\/revisions\/67336"}],"wp:attachment":[{"href":"https:\/\/help.pdf24.org\/en\/wp-json\/wp\/v2\/media?parent=67263"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.pdf24.org\/en\/wp-json\/wp\/v2\/categories?post=67263"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.pdf24.org\/en\/wp-json\/wp\/v2\/tags?post=67263"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}