Merging .msg files into a PDF no longer works

Home › Forums › PDF24 Creator › Merging .msg files into a PDF no longer works

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #63738
    rtrb
    Participant

    untill 2 weeks ago I could merge .msg files with additional documents to a PDF file.

    However I cannot do this anymore

    What can I do about this?

    #63734
    rtrb
    Participant

    Since last week emails from Outlook are not converting anymore to PDF.

    What can I do about this.

    #65335
    PDF24 Support
    Moderator

    Hello,

    up to the current version, PDF24 converts .msg files by having them printed by the program that is registered in Windows for .msg files. The message in your screenshot appears when this does not work, for example if classic Outlook is no longer registered for .msg files or if only the new Outlook is installed.

    With the next version, PDF24 converts .msg files directly via classic Outlook into PDF, without printing. Classic Outlook must be installed for this, the new Outlook does not offer this option. If it does not work via Outlook, PDF24 tries to print the file as before.

    #65358
    PDF24 Support
    Moderator

    Hello,

    up to the current version, PDF24 converts .msg files by having them printed by the program that is registered in Windows for .msg files. If that no longer works, for example because classic Outlook is no longer registered for .msg files or only the new Outlook is installed, the conversion fails.

    With the next version, PDF24 converts .msg files directly via classic Outlook into PDF, without printing. Classic Outlook must be installed for this, the new Outlook does not offer this option. If it does not work via Outlook, PDF24 tries to print the file as before.

    Until then you can open the email in Outlook and print it on the PDF24 printer.

Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.