Problem with function send pdf to email

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253 views2025-09-05PDF24 Creator

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stefanom 4 2025-09-05 0 Comments

Good morning, when I print a document as a PDF and select the "Send PDF via Email" option in the PDF24 Assistant window, a file with no extension and Chinese characters is attached to Outlook. I also tried on another computer and it does the exact same thing.

Stefan Ziegler Answered question 2025-09-05

2 Answers

score 0 · Answer 1 · 2025-09-05T13:16:04+00:00

Please update to version 11.28.1. This will resolve the issue. Please let us know if this fixes the problem for you.

score 0 · Answer 2 · 2025-09-05T10:20:39+00:00

This is know, will be fixed today with version 11.28.1. Solution for now: Open the pdf24 settings, go to email interface, change the interface there. The problem is in the MAPI interface. Switch to "Outlook OLE" if you have outlook.