I have been using PDF24's Editor to add text to a PDF. I pressed save every hour to ensure the changes are stored.
I then closed the PDF, ready to send the file off to a client. When opening the file, nothing has changed and all my weeks of work has been lost.
For some odd reason, the PDF editor requires you to press save twice for it to work and doesn't warn you that the saves have been unsuccessful before exiting.
Deeply stressed me out and has ruined my month. I have lost three weeks of income.
I need to know if there is any way of recovering the working file.
Actually the save button just starts the saving process, takes a few seconds and the status is displayed in the output box. The output box has a button, where you can save the newly created file to disk. Older version just had the save icon and after the new file is created, a file chooser dialog pops up forcing you to select a file name that is used to persist the file too disk. So, I actually do not know exactly what you have done, but just hitting the save icon does not overwrite the old file, you actually have to interact with the file chooser....
If you the app is still open, then you can find the saved files here:
%LOCALAPPDATA%/TEMP/PDF24
It the toolbox is already closed, then all temporary files are deleted.
I pressed save in the top left, but didn't realise I have to actually click save again and then commit to a location on the disk. I assumed that hitting save just overwrites the file you are working in.
This is how every other piece of document editing software works, so from a UI perspective, it would be counterintuitive to expect the user to do anything different.
Do you know when the temp file is held? Is there any chance for me to see my work again?