Removed fields are not saved in the online form editor

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  • #64272
    pwalter
    Participant

    ISSUE SAVING FORMS FIELDS - FILLABLE PDFS --

    Removed some fields then saved the form.  Closed the web page and restarted the Fillable Forms online app.

    The fields did not get removed.

    I removed them again and saved the form.  I also Exported the form. Closed the web page and restarted the Fillable Forms online app.

    Still the did not get removed. I then Imported the previous export file. The fields were removed.

    Do I constantly need to do that sequence?

    THANKS

    #64273
    Stefan Ziegler
    Keymaster

    Please send a test file and instructions to forum@pdf24.org, then I'll check the internal behavior and I'll provide a fix if this is truly the case.

    #64404
    laura
    Participant

    I've had similar trouble with saving fillable pdfs. Sometimes not all of the fields would appear after I saved it as a pdf. I just kept trying and eventually it would work. I couldn't figure out what made it work.

    #64800
    PDF24 Support
    Moderator

    Hello,

    the online tool for changing existing forms has been rebuilt since then: https://tools.pdf24.org/en/make-pdf-fillable. Please try it again with your file. New forms from scratch are created here: https://tools.pdf24.org/en/create-fillable-pdf-form

    If deleted fields still come back or fields are missing after saving, please send us a file where it happens to forum@pdf24.org, together with a short note which fields you removed or added. Then we can reproduce it.

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