PDF24 shows {lang/...} placeholders instead of menu and button texts

[matelav]

 

This isse is present on a client , appliaction was reinstalled

Versions tested:

PDF24 Creator_11.9.0_x86

PDF24 Creator_11.7.0_x86

Same isseu is present no matter who is logged on a client.

Do you have any suggestions on how to fix the isseu?

Thank you in advance

 

[PDF24 Support]

Hello,

sorry for the late reply. Texts like {lang/join} or {lang/compress} appear when PDF24 cannot read its language files. They are in the subfolder lang of the PDF24 installation folder.

Please check that this folder exists, contains the .lang files and can be read by all users (security software may also block it). Version 11.9.0 is quite old, so the best way is to uninstall PDF24 and install the current version: https://tools.pdf24.org/en/creator

If the texts are still missing with the current version, please let us know.

[Author]

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