Outlook asks to open or save every PDF attachment since PDF24

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Viewing 7 posts - 1 through 7 (of 7 total)
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  • 2024-03-11 at 07:17 #63794
    illenamolrak
    Participant

    Hello, I've installed pdf24 11.23.0

    Since then every time I open a pdf attachment in Outlook a Window appears, asking me of I want to open the file or save It. Is the re a way to bypass this check? Thank you very much.

    2024-03-11 at 07:17 #63448
    freddyzo
    Participant

    After installing the program PDF24, I get a pop-up everytime I open an attached file in outlook. How do I change it? The small checkbox is grayed out and cannot be changed.

    2024-07-08 at 15:39 #63542
    dboschini
    Participant

    we do have the same issue - pdf24 ver 11.15.2

    2025-02-26 at 11:29 #63832
    joozzzl
    Participant

    We are seeing the same problem here, did you find a solution for it?

    2025-02-26 at 13:29 #64595
    illenamolrak
    Participant

    No, unfortunately not...

    2025-02-26 at 13:52 #63833
    joozzzl
    Participant

    Did anyone find al solution for this issue?

    2026-10-31 at 22:40 #65815
    PDF24 Support
    Moderator

    Hello,

    as of today: this prompt comes from Outlook itself, not from PDF24. It appears because PDF24 Reader is now the program that opens your PDF files. As you noticed, the checkbox in the prompt cannot be changed there.

    An administrator in our German forum described how they switched the prompt off for PDF24 Reader with the registry value EditFlags of the file type PDF24.Reader: https://help.pdf24.org/de/?p=17972 (we have not tested this ourselves).

    Until now, an update of PDF24 removed this setting again. With the next version, the PDF24 installer (EXE setup) keeps it when PDF24 is updated.

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