PDF Creator adds a margin when printing?

[vinceg]

I've been using PDF Creator (version 11.28.2) for a while now as it's much faster than the Adobe Reader bloatware, but I've noticed that whenever I print a document from it the margins are more than 0.5 cm wider than expected making the document image smaller.

I created a PDF file on A4 with a black border right on the page edge and tried printing it: sure enough, there's a white margin around the black border when printed from PDF Creator; when the same file is printed to the same printer using Google Chrome, however, there is no black border at all as expected (because it's outside the printable area of the printer and gets chopped off).

Is it possible that PDF Creator is automatically resizing the printed pages to fit within the selected printer's margins? If so, I wish it wouldn't do it: if I want to shrink the pages to fit, then I'll ask my printer dialog box to do it!

Note: in the tests above, no 'shrink to fit' or other resizing was selected in the printer dialog. My printer is an HP Laserjet 1020. I would have attached the PDF file except this Help Center appears to allow only picture files to be uploaded - duh!

[djsparks]

I have also run into this issue. Is there a solution?

[PDF24 Support]

Hello,

yes, earlier versions always scaled the pages to the printable area of the printer. Since version 11.31.0, PDF24 Creator, the Assistant and PDF24 Reader print with a new print dialog with a preview, in which you choose the scaling yourself. Please update to the current version: https://tools.pdf24.org/en/creator

In the print dialog under Scaling:

• Actual size prints the page exactly in the size of the PDF, without shrinking. Anything that lies in the non-printable margin of your printer is then missing on the paper, as in your test with Chrome.
• Shrink to fit (never enlarge) is the default. It only shrinks pages that are larger than the printable area. An A4 page on A4 paper is always slightly larger than the printable area, which is why you see the white margin.
• Fit to page always scales the page to the printable area.

At the moment the dialog does not remember the scaling, so you have to select Actual size again for each print job. Saving this setting is on our to-do list.

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