Context menu on a network folder: not all selected files appear

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  • #63406
    supportrts
    Participant

    Hello. When you select several PDF files on a network folder (Synology storage) and select PDF24 in the context menu, a program window opens, but not all selected PDF files are displayed there. The problem is especially acute when copying from or to storage, and is not observed on other servers. With what it can be connected?

    #65548
    PDF24 Support
    Moderator

    Hello,

    with the standard "PDF24" context menu entry, Windows starts PDF24 once for every selected file, and PDF24 collects these calls into one window. It only waits a short moment for further files. On a network storage the calls can arrive more slowly, especially while files are being copied, so the late files no longer make it into the window. Thank you for the report, we have added it to our list.

    Until then you can open the PDF24 Toolbox and drag the files from the network folder into the tool you need, or add them with the file selection there.

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