Scanning a second page asks for the scanner source every time

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  • 2024-10-08 at 09:34 #63672
    harryadney
    Participant

    As the title says. There's only one source connected an mfp HP Envy 6230.

    Thanks,

    HarryAdney

    2024-10-10 at 18:00 #64582
    harryadney
    Participant

    Sooo, is this the PDF24 "No Help Center"?

    2026-10-30 at 19:56 #65396
    PDF24 Support
    Moderator

    Hello,

    sorry for the late reply. Yes, the window "Select source" currently appears every time you import from the scanner, even if only one scanner is installed. Setting a default scanner so that this window is skipped is not possible yet. It is on our to-do list.

    For several pages this helps: in the window "Select source", check these two options before you click on your scanner:

    • Close app manually: PDF24 does not close the window of your scanner after the scan. If your scanner driver supports it, you can scan further pages there and close the window when you are done.
    • Collect files: the scanned pages are passed to the PDF24 Creator together as one file at the end instead of page by page.

    PDF24 remembers both options for the next scan.

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