Screen capture print shows "No preview available"

[hadix]

When i right clicked the pdf24 icon in taskbar and selected screen capture

and tried to print  i used to see the printable page , but for some strange reason all i am

getting now is " No Preview Available "  Why, could someone help please ????

[hadix]

WHEN I use screen capture to use " user defined area"  it doesn't show the scanned or user defined area

in the printer i dont see the picture or defined area that i chose  all i see is " no preview available " WHY  ????

Anyone can help please ???

[Stefan Ziegler]

If you chose the option to copy the file into the clipboard, then you can use CTRL+V to paste the image to an app that supports images.

[fizzbot73]

I've been having the same issue too, hadix, and have found nothing on pdf24's website to address the question.

And you've received no response find 2/15, and here it is 4/3!

Do we need to speak German? 😉

It started for me when I uninstalled _ALL_ of Adobe's stuff, and installed pdf24.

BTW, congrats on finding your way here; if I hadn't used a search engine, I could not have found the Help center, even with a fresh account. Guess I haven't mastered the "dashboard" yet.

[PDF24 Support]

Hello,

sorry for the late reply. The message "No preview available" does not come from PDF24 but from the Windows print dialog. Since version 11.31.0, PDF24 Creator no longer uses that dialog: printing from the PDF24 Assistant opens the print dialog of PDF24 Reader, which shows a live preview of the pages.

So please update to the current version of PDF24 Creator. Then:

1. Right-click the PDF24 icon in the taskbar and choose Screen Capture with the target PDF Printer.
2. The capture opens as a PDF in the PDF24 Assistant.
3. Click Print there. The print dialog with the page preview opens.

[Author]

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