Text with strange characters when printing emails to PDF

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  • #63095
    dracula
    Participant

    Text with strange characters when printing emails to PDF with PDF24 (tested with Outlook, Gmail and Yahoo). It also happens when trying to convert it with OCR.

    The problem does not occur when you print to PDF with Chrome's default print assistant.

    #63107
    dracula
    Participant

    Any news on why this happens with PDF24?

    #65638
    PDF24 Support
    Moderator

    Hello,

    if the PDF looks right but copied or searched text shows strange characters: Chrome-based browsers such as Chrome and Edge pass the text to the printer without the mapping to the actual characters. The PDF therefore looks correct, but copying, searching or reading the text returns only strange characters. This also affects other PDF printers. Text recognition (OCR) does not reliably help either, because these pages already contain text.

    We are looking into this, it is on our to-do list. Until then, "Save as PDF" in the browser's print dialog is the way that keeps the text intact.

    If the characters are already wrong on the page itself, please tell us which program you printed from. So that we can reproduce this, please send us a file where it happens with this button:

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