masc91

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  • in reply to: Solved--saved file problem. #1224
    masc91
    Member

    Hi, updating to the new debugged version solved my problem. Sorry--wish I could be more helpful. Good luck!

    in reply to: Solved--saved file problem. #1222
    masc91
    Member

    You're very welcome! That's why I posted, and it's nice to know it did help someone out.

    The lastest version does edit and save with no problem, so it looks like updating was indeed the solution.

    in reply to: Solved--saved file problem. #1220
    masc91
    Member

    Hi again,

    Thanks for replying; sorry it's taken me so long to respond. If this helps, I'm using Windows XP SP3 32-bit, and have a Brother HL-1440 printer installed along with the PDF24 printer. As I said, I set the PDF24 printer as the default and only online printer when I use the PDF24 program.

    Today I tried to edit and save a PDF (first time since I last posted), and found I was back to square one. When I'd try to save the edited PDF, the program would hang, the fan would rev up, and the PDF would be nuked. I looked at Process Explorer while that was happening, and found that PDF24 was using zero CPUs, while gswin32c.exe appeared to be frozen and was gobbling up CPUs at a steady rate. So the problem looked to be some sort of Ghostscript issue. I was using PDF version 2.9.0 (the one with the known Ghostscript bug).

    I uninstalled other random PDF editing apps and cleaned the registry (yeah, again--some people never learn), uninstalled and reinstalled PDF24, rebooted and tried again. This time the edited PDF saved with no problem, but wouldn't open in Adobe Reader because there was insufficient data for an image. PDF24's default image quality setting is "low;" I changed the default to "standard quality" and now edited PDFs save smoothly with no problem.

    Also, just now I saw the new version 2.9.1 info and installed the update; hopefully that's all I needed to do to begin with!

    Hope this info helps somebody; sorry for the length of this post.

    Happy Valentine's Day to you all,

    Kathy

    in reply to: Solved--saved file problem. #1218
    masc91
    Member

    Hi again,

    OK, I think now I really have isolated the problem. When using the PDF editor, the PDF24 printer must be the only one online and available. It's not enough to make PDF24 the default printer; any others must be set as offline. This is extremely important!!!

    If another printer is available, the saved file(s) will be completely and irretrievably corrupted and kaput. If PDF24 is the only printer online, there is no problem when saving files.

    Hopefully this bug will be fixed in the next version. For now, I for one will just be very careful! Danke schoen for the best editor out there.

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