Hello,
i have used your online tools to overlay one PDF on top of another with excellent results recently. However; I have tried the same process over the last few days but unfortunately I cannot select any PDF files to upload, as they are greyed out. I can select other files such as DOC or JPG, but not PDF. I am using an iPhone8 with the latest iOS.
Any help you can give would be appreciated.
But it worked ok last month, that bug report is for old iOS. However, it may be a similar issue on a new iOS but I’m not sure if my iOS has updated within that time.
The PDFtool worked ok on my Mac.
Jon.
This seems to be a bug on iOS. Here is a bug report:
https://openradar.appspot.com/36726477
We will see what we can do to work around this bug.
When you click the file upload box and when the file selection dialog opens, what files can you select there? Is there a file extension filter in this dialog where all supported types are listed? Can you post the types here or can you send a screenshot or foto to forum@pdf24.org?
I’ve tried the other tools and it is the same problem, I cannot select a pdf file. I have also tried this on my iPad with the same problem. I will now try it on my Mac.
This worked fine 1 month ago on my iPhone, but not now.
Jon.
Hmm, I've tried it with my android and this works well. The PDF format is also in the list of accepted formats just like the other formats that you can use. All my other devices also works. But currently, I've no Iphone at hand so that I can test with such a device. Can you select PDF files in one of the other tools?