Stefan Ziegler

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Viewing 16 posts - 541 through 556 (of 556 total)
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  • in reply to: Doc types converted directly by Creator #5382
    Stefan Ziegler
    Keymaster

    The PDF24 Creator itself understands PostScript and image files without additional software. These are the formats from which PDF24 can directly generate a PDF. For all other formats, PDF24 uses the PDF printer to create a PDF, and this step requires additional software that can print a specific file type. The PDF printer is a central element of the software and any printable file can be converted to PDF. PDF24 automates some common tasks, e.g. when you drop a file in the creator, PDF24 automatically prints the file on the PDF printer and creates a PDF. This sometimes doesn't work and if you don't have software installed that can open and print the file, PDF24 cannot create a PDF from your file. What you can normally do here is to get software that can print your file, and if you have one, you can use the PDF24 PDF printer to create a PDF from your file.

    in reply to: Store multipage pdf as singlepages #5378
    Stefan Ziegler
    Keymaster

    You can do this with the PDF24 Creator or with the online PDF tool in the PDF24 toolbox.

    In the PDF24 Creator, do the following:

    1. Right click your file and choose PDF24 in the context menu
    2. Scroll down and click the split page by page button
    3. Choose the output folder and proceed

    The online web tool is located here:
    https://tools.pdf24.org/en/split-pdf

    in reply to: PDF24 Startup Failure #5374
    Stefan Ziegler
    Keymaster

    PDF24 uses a Windows Service to redirect the print jobs from the PDF printer to the user. This service has the name PDF24 and you can normally see the service in the Windows service manager. The pdf24.exe provides this service. If the PDF24 service is stopped or get terminated by another application, then the PDF printer will not work and the mentioned message pops up that this service is stopped. You can restart the service with the button in the message. You can also control the service via the net stop pdf24 and net start pdf24 shell commands like you can do with any other service too. The key is to keep the PDF24 service running. Do not stop the service, otherwise the PDF24 PDF printer will not work.
    Sometimes we have seen some timeout issues on specific computers. You can check that in the Windows Event Log View, but if that happens, then something other must be wrong with your Windows.

    in reply to: getting DSN file into Sys for PDF conversion #5366
    Stefan Ziegler
    Keymaster

    The PDF24 Creator installs you a PDF printer. Use that printer to convert your file to PDF. What you can do is the following:

    1. Open your file with an reader, that can open and print the file.
    2. Hit the print button in this application and print on the PDF24 PDF printer.
    3. The PDF24 assistant opens where you can save the PDF file.
    in reply to: Combine several files or pages into one PDF file #5356
    Stefan Ziegler
    Keymaster

    Use the PDF24 Creator.

    1. Open the Creator
    2. Load your files
    3. Hit the join button.
    4. Save result.
    in reply to: W10 Installation #5347
    Stefan Ziegler
    Keymaster

    Ok, the PDF24 Creator uses a Windows Service to redirect print jobs. You can find the service in the Windows Service manager. The name is PDF24. This service must be in a running state in order to get the PDF printer to work. Did you stop the service or do you see some system errors in the Windows event viewer? If the PDF24 service is not running, then the PDF printer will not work. Normally the PDF24 pops up a message box that tells you, that the service is stopped and there is a button to restart it. This is implemented in the current version 8.4.1.

    in reply to: W10 Installation #5345
    Stefan Ziegler
    Keymaster

    What does Windows say? Is there a message from Windows 10? Normally Windows asks for Admin privileges to install the PDF24 Creator and this is normally OK. Windows normally asks you whether you want to install the PDF24 Creator from the Geek Software GmbH as long as the signature of the installer is correct. Did you download from our http://www.pdf24.org pages? If not, we can not guarantee, that what you have downloaded is really the PDF24 Creator.

    in reply to: mht convert into PDF format #3241
    Stefan Ziegler
    Keymaster

    Simply use the PDF24 Creator. This application is for Windows and then you get a PDF printer which you can use to create your PDF files. Just open your MHT file and print it on the PDF24 Creator.

    You could also read this for more information:
    https://en.pdf24.org/mht-2-pdf.html

    in reply to: OCR text recognition tool #3205
    Stefan Ziegler
    Keymaster

    Hello,

    when you drop your image or PDF file to the file box at https://tools.pdf24.org/en/ocr-pdf, then the settings form should appear below the drop box and below that box there should be a button to start the process. What do you see? You can send me screenshots to forum@pdf24.org so that I can see what you see.

    Stefan Ziegler
    Keymaster

    Do you have version 8.4.1 installed? If not, please try this version. This should fix your problem.

    in reply to: password problem #3191
    Stefan Ziegler
    Keymaster

    Hello,

    you can remove your password from the PDF file with the PDF24 online tool that you can find here:
    https://tools.pdf24.org/en/unprotect-pdf

    There you have to drop your secured PDF files and the password and then you can download the PDF files unsecured and that unsecured file can be used with the PDF24 Creator.

    in reply to: How do I eliminate Status: Error - Deleting? #3186
    Stefan Ziegler
    Keymaster

    Install the PDF24 Creator and ensure, that the PDF24 Windows Service is running. You can check that in the Windows Service manager. After you have installed the PDF24 Creator, you will find the PDF24 entry there. This PDF24 service is responsible for processing print jobs of the PDF printer. If you disable this service or if the service is in an error state, then the PDF printer will not work.

    in reply to: installing a printer with specific settings #3185
    Stefan Ziegler
    Keymaster

    Simply install the PDF24 Creator, open the settings and configure the PDF printer section.

    I currently do not understand what you want to automate.

    Stefan Ziegler
    Keymaster

    When you use the auto save feature of the printer, then you have to configure a folder where files gets stored. There is no way to specify to save in the folder the original file is saved. This information is often not available when the file gets printed on the PDF printer.

    in reply to: Splitting PDF in multiple files #3177
    Stefan Ziegler
    Keymaster

    The PDF24 Creator can split a PDF files page by page, but splitting after every X-th pages is currently not possible. Our online PDF tool (https://tools.pdf24.org/en/split-pdf) is a bit more powerful here. The online tool can do exactly that.

    in reply to: Installation does not survive Restart #2913
    Stefan Ziegler
    Keymaster

    Seems that the PDF24 Windows Service has been stopped or can't run or is in an error state. We bring a new bugfix release tomorrow and the chances are high, that this version fixes this issue.

Viewing 16 posts - 541 through 556 (of 556 total)